Privacy policy

Privacy policy and information according to Art 13 Data Protection Regulation (DSGVO)

on the website of the HANDLER Group

We are very pleased about your interest in our company. The protection of your personal data when using our website is of particular concern to us. We therefore process your data exclusively on the basis of the applicable legal provisions, namely the national Data Protection Act (DSG), the European Data Protection Regulation (DSGVO) and the Telecommunications Act (TKG). In this privacy policy, we inform you about the most important aspects of data processing in connection with your visit and use of our website and the use of our services.


The use of our website is generally possible without providing personal data. If personal data (for example name, telephone number or e-mail address) is collected on our pages, this is done on a voluntary basis. This data will not be passed on to third parties without your express consent.


How to reach us:

Walter Handler Straße 1

2853 Bad Schönau



We are here for you:

from monday to thursday 7 – 12 AM and 1 – 5 AM

friday 7 – 12 AM

phone: +43 (2646) 2278-0

facsimile: +43 (2646) 2278 299


Purposes and legal bases of data processing

Your data will be processed by us for the following purposes:


Responding to your inquiries and follow-up questions, including preparing offers for contracts for our or their products and services,

fulfillment of existing contracts for our or their products and services,

application procedures and filling of vacancies,

TRADER marketing: creation and delivery of advertisements and descriptions of our products and services, invitations to events and organization of these events, sending of occasion-related congratulations or greetings,

Operation and optimization of our website.

The data processing for answering your inquiries and follow-up questions, including the preparation of offers for contracts for our or their products and services, as well as for the fulfillment of existing contracts for our or their products and services is based on the fulfillment of the contract or pre-contractual measures pursuant to Art 6 para 1 lit b DSGVO.


Data processing for the operation and optimization of our website is based on legitimate interests pursuant to Art 6 para 1 lit f DSGVO. This is the legitimate interest in the operation of the website and marketing.


If you are already a customer/business partner/employee of HANDLER or wish to become one, i.e. if you have an existing contract or wish to conclude one, you are obliged – on the basis of the contract – to provide certain personal data that is necessary in the context of the contractual relationship. Failure to provide such data would result in Handler not being able to provide services to you or to obtain products or services from you.


Data processing in the context of application procedures is carried out on the legal basis of consent pursuant to Art 6 para 1 lit a DSGVO, pre-contractual measures pursuant to Art 6 para 1 lit b DSGVO and the legal basis of legitimate interest pursuant to Art 6 para 1 lit f DSGVO, namely the interest of checking suitability for the specific position in the company. Data processing for HANDLER marketing is based on consent pursuant to Art 6 (1) (a) DSGVO and on the legal basis of legitimate interest pursuant to Art 6 (1) (f) DSGVO, namely HANDLER’s interest in marketing activities, providing information and holding events related to specific occasions.


Recipients of the data

We store and process the personal data transmitted or made known to us only insofar as it is related to the processing of a business case or contractual relationship. Data is only passed on to the minimum extent necessary and insofar as it is required for the fulfillment of the contract, is based on a legal basis, a valid consent has been given or a legitimate interest exists.


Possible recipients may be: Departments at HANDLER involved in business processing (e.g. IT, HR, financial accounting), or companies of the corporate group (e.g. in the processing of joint projects); third parties involved in business processing (e.g. persons necessarily participating in the business processing and potential contractual partners, suppliers, subcontractors, energy suppliers, insurance companies, property managers, brokers), service providers of the responsible party (e.g. tax advisor, lawyer) as well as authorities (social security, tax office, BUAK, other authorities), or companies acting as contractors in the context of the support of the IT infrastructure (software, hardware). We have concluded a corresponding contract with the respective processors for commissioned data processing in accordance with the DSGVO.


Data transfer to a third country

It may be necessary for HANDLER to transfer personal data to other companies outside of Austria as well as outside of the European Economic Area. In these countries, there is sometimes a lower level of data protection than in the European Union.

If HANDLER forwards personal data, appropriate safeguards will be provided for the data transfer to ensure adequate protection. It is possible to obtain a copy of the safeguards from your contact at HANDLER.


Duration of data storage

Personal data that we process is only stored until the purpose for which it is processed by us has been fulfilled. Insofar as retention periods under company and tax law must be observed, the duration of storage of certain data may be up to seven years. Other retention criteria include the duration of the statute of limitations for legal claims (can be up to 40 years, depending on the legal basis).


In the case of HANDLER Marketing, until receipt of a revocation of the consent granted. In the case of application procedures, the data will be stored for up to 7 months after the final completion of the application process if no contractual relationship is established. In the event that consent is granted to keep records, the data will be stored until revocation of the consent granted is received.


Your rights

As a data subject within the meaning of data protection law, you have the following rights in particular:

  • Right to information about your processed personal data;
  • Right to correction or deletion or to restriction of processing;
  • Right to object to processing;
  • Right to data portability.

If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you may lodge a complaint with the data protection authority.

If the data processing is based on your consent, you can revoke your consent to the data processing at any time in writing (email is sufficient) to A revocation does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.



The Internet pages partly use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.


Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: Browser type and browser version, operating system used, referrer URL, host name of the accessing computer, time of the server request. This data cannot be assigned to specific persons. A combination of this data with other data sources is not made. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.


Contact form

If you send us inquiries via the contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.


Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.


Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:


Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website: Google Analytics opt-out. For more information on how Google Analytics handles user data, please see Google’s privacy policy:


Facebook plugins

Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“Like”) on our page. You can find an overview of the Facebook plugins here:


When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook’s privacy policy at If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.



Our website uses functions of the XING network. The provider is XING AG, Dammtorstraße 29- 32, 20354 Hamburg, Germany. Each time one of our pages containing XING functions is called up, a connection to XING servers is established. As far as we are aware, no personal data is stored in the process. In particular, no IP addresses are stored or usage behavior evaluated. Further information on data protection and the XING Share button can be found in the XING data protection declaration at:


Data security and cyber security

Your data is hosted by a provider located within the European Union. Both HANDLER and the provider use technical and organizational security measures to protect your collected data against manipulation, loss, destruction or against access by unauthorized persons. Notwithstanding our efforts to maintain a reasonably high level of due diligence at all times, it cannot be ruled out that information you disclose to us via the Internet may be viewed and used by other persons.


Please note that we therefore accept no liability whatsoever for the disclosure of information due to errors in data transmission not caused by us and/or unauthorized access by third parties (e.g. hacking attack on email account or telephone, interception of faxes).


Changes to the data protection declaration

In the course of ongoing development, this privacy policy will be adapted on an ongoing basis. Changes on our website will be announced in due time. Therefore, you should regularly access this privacy policy to inform yourself about the current version.


Status: May 2018



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